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  • Autoupdate not working
    If you use Mac or Windows and selected Help > Check for Updates and/or are told that a newer version is available, the software will offer ...
  • An installed font isn't displaying properly
    If you haven't already done so, please try exiting the application and restarting it. Uninstalling and reinstalling the font (i.e., removing it from your Fonts, then ...
  • Alternative methods for generating PDFs
    If for whatever reason you're unsatisfied with the built-in PDF exporter (File > Create PDF), there are a number of other methods you can use ...
  • Additional Table Read voices
    The virtual table read function under Document > Table Read uses the voices installed on your system for its built-in speech functionality.  (These are different on ...
  • A font is not appearing when using Create PDF
    It is possible that a font which displays fine while editing and outputting using File > Print may not appear at all when using the built-in ...
  • Antivirus software
    Many antivirus software solutions, particularly on Windows, may occasionally and incorrectly misidentify software as unsafe. This is referred to as a "false positive" and is ...
  • Adding a word to the spell checking dictionary
    To add a word to the dictionary for the current document, right-click on the underlined word (i.e., what the application thinks is misspelled) and select Learn. To ...
  • Are updates free?
    All Fade In current version updates are free. But really, all Fade In updates and upgrades, since it was introduced, have been free. And there is no ...
  • A regular letter key on my keyboard isn't working properly
    It may be that the key is bound to a shortcut. You can check Preferences > User Interface > Shortcut Keys to see if that's the case, ...