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• Where can I download the free demo version?
  You can download the free demo version of Fade ...
• What's the difference between the full version and the demo?
  The free downloadable demo offers the same functionality as the full version, aside of realtime collaboration. It will also pop up an occasional purchase reminder ...
• What parameters are available to customize an element style?
  The following aspects of an element style can be customized under Format > Element Styles > Modify Element Style, whether it is a built-in or ...
• Why are Fade In Mobile's page numbers approximate?
  Fade In Mobile's page numbers are approximate/estimated.  The option to display them is currently marked "Experimental" as of version 1.2.395. The reason for this is that ...
• Windows font scaling
  If you're experiencing font scaling errors when changing the zoom level and using a proportional font, try changing the font to a fixed-width or monospace ...
• Why is my script a different length than in Final Draft?
  When importing a Final Draft screenplay into Fade In, the resulting page count may be different. There are several reasons this can happen: Margins and indents - ...
• Where are autosave files located?
  If you have backups enabled under Preferences > General, period backups will be saved of your work. Where they are saved depends on the operating system. (Note: ...
• Where is the Fade In application log file located?
  The Fade In application log file, generated while it is running, can be found at: Windows:C:\Documents and Settings\<UserName>\Application Data\Fade In (XP and earlier); or C:\Users\<UserName>\AppData\Roaming\Fade In ...
• What font should I use?
  For screenplay documents, it is recommended to use a screenplay-specific Courier font. These can be found at www.fadeinpro.com on the Download page under "Extras". Courier Screenplay and Courier ...
• What is the difference between Create PDF and other PDF generation methods?
  In addition to Fade In's built in File > Create PDF functionality, there may be other ways to create PDF files from the Print dialog, such as OS ...
• What is the refund policy?
  Obviously the hope is that you'll be totally satisfied with the software, and every effort will be made to address any issue or difficulty you're ...
• Why isn't my PDF file being imported?
  PDF has been referred to as a "write-only" file format1, since it's so difficult for applications to extract useful information from it. A PDF file ...
• What internet port(s) does Fade In use?
  Fade In uses standard web browser ports to contact the server for updates, etc. It uses port 2200 for realtime collaboration.   ...
• Why is (cont'd) after dialog lowercase when in Final Draft it is (CONT'D)?
  Interesting story: First of all, the reason Final Draft does it that way seems to be that since it adds it as part of the Character ...
• Windows Alt+NumPad combinations aren't working
  On Windows, you can use Alt+NumPad combinations to type accented or other Unicode characters. If for this seems to not be working — and particularly if it's ...
• What format(s) can Fade In Mobile open?
  Fade In Mobile works with Fade In (.fadein) files. To convert from other formats — including but not limited to Final Draft, Fountain, PDF, Rich Text ...
• Why are Fade In's left/right margins 1.25"/1.25"?
  Why are Fade In's margins 1.25" on both the right and left, when other screenwriting software defaults to 1.5" on the left and 1" on ...
• Word count of the current document
  You can find word count in two places: (1) under File > This Session; and (2) under Production > Reports > Statistics Report.   ...